Warranty on Commercial Truck Tires For Sale
This Limited Warranty outlines the terms and conditions under which we offer warranty coverage for our products. Please review this document thoroughly.
PART A: RADIAL TG TIRE EXPORT CO. LTD LIMITED WARRANTY
Eligible Participants
This Limited Warranty is applicable to all radial tires manufactured and supplied by us.
The following individuals or entities are eligible to make claims under this Limited Warranty:
- The original purchaser of our new branded radial tires; or
- An authorized representative acting on behalf of the original purchaser,
as long as the tires feature complete and legible serial numbers.
Warranty Duration
This Limited Warranty remains valid for four (4) years, starting from either:
- The Bill of Lading (B/L) issue date; or
- The manufacture date as noted by the tire serial number.
Warranty Coverage
If an Ortec radial tire becomes unusable due solely to a manufacturing defect, we will, at our discretion:
- Repair the tire; or
- Replace it with a similar new radial tire; or
- Offer a pro-rata discount or provide an appropriate credit to the eligible participant.
Replacement Cost Calculation
The customer’s charge for a replacement tire will be calculated using:
- Adjustment Benchmark Price (excluding taxes) × Applicable Adjustment Percentage
- When a credit is issued, its value will match the applicable discount amount.
- Adjustment Percentage Schedule (Radial Tires)
- Adjustments are based on Remaining Tread Depth (RTD%) and the age of the tire, as detailed below.
Commercial truck tires for sale
Tire Age | 91–100% | 81–90% | 71–80% | 61–70% | 51–60% | 41–50% | 31–40% | 21–30% | 0–20% |
≤ 180 days | Based on actual RTD% | ||||||||
181 days – 12 months | 90% | 80% | 70% | 60% | 50% | 40% | 30% | 20% | 0% |
≤ 24 months | 80% | 70% | 60% | 50% | 40% | 30% | 20% | 10% | 0% |
≤ 36 months | 60% | 50% | 40% | 30% | 20% | 15% | 10% | 5% | 0% |
Over 36 months | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% |
Measurement and Calculation of Remaining Tread Depth
To accurately measure the tread depth, utilize either a vernier caliper or a specialized tread-depth gauge. It’s crucial to take measurements away from any wear indicators and ribs, ensuring the caliper is positioned vertically down to the groove’s bottom. Select measurement points at a groove either along the crown’s centerline or the closest one to the tread’s centerline.
Calculation Method:
Conduct tread depth measurements at four points evenly distributed around the tire. The average of these four measurements is considered the Remaining Tread Depth.
Exclusions (Radial Tires)
This Limited Warranty excludes coverage for:
- Tires that have been repaired, retreaded, or designated as scrap
- Tires presented beyond 48 months from the bill of lading issue date (or the manufacture date if unavailable)
- Tires removed from service for over six months before submitting for warranty
- Damage or unusual wear due to accidents, punctures, cuts, impacts, collisions, fire, or other external forces
- Issues arising from improper mounting, demounting, alignment, inflation, wheel balance, usage, overload, overspeeding, braking, vibration, or misuse
- Mechanical defects in vehicles or improper storage conditions
- Use of incorrect inner tubes, resistance boards, or O-rings
- Tires with intentionally altered appearances
- Tires with additional fillers, sealants, ballast, or balancing substances
- Any kind of repair or retreading efforts
Other Terms (Radial Tires)
Following the settlement of a warranty claim, the failed tire must be retained by its authorized agent or us for at least three months before disposal. To the extent allowed by applicable law, we are not responsible for any indirect, incidental, or consequential losses such as loss of time or vehicle availability.
PART B: WARRANTY FOR BIAS TRUCK TIRES IN THAILAND
Eligible Parties
This warranty covers all tires produced and distributed by us. It is valid for the original buyer or an authorized representative, provided the tires have intact serial numbers.
Warranty Period
The warranty period from us lasts three years, starting from either the Bill of Lading (B/L) issue date or the manufacture date indicated on the tire’s serial number, whichever comes first.
Warranty Coverage
If a tire from us becomes unusable solely due to a manufacturing flaw, the company may choose to:
- Repair the tire;
- Substitute it with a similar new Thailand Truck Tire;
- Offer a pro-rata adjustment or credit.
Adjustment Calculation (Bias Tires)
The cost for replacing a bias tire will be determined as follows:
Original Purchase Price (without taxes) multiplied by (Remaining Tread Depth divided by Original Tread Depth).
- If a manufacturing defect is confirmed and tread wear is under 2.00 mm, the adjustment will be 100%.
- If the remaining tread depth is below 2.00 mm, the tire is considered fully worn out, and no adjustment will be provided.
Measurement of Remaining Tread Depth
The procedures and calculations for determining tread depth in bias tires align with the standards detailed in Section 5 (Radial Tires).
Exclusions (Bias Tires)
This warranty excludes items listed under Section 6 (Radial Tires).
Other Terms (Bias Tires)
- Tires that are part of approved claims must remain with their authorized agent or us for three months before they can be disposed of.
- We will not be liable for indirect or consequential damages, including loss of time or vehicle use, to the fullest extent allowed by law.